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Content Items

  • I accidentally marked content as completed. How do I reset it?
  • Why are my editable PDF's not displaying correctly?
  • Why am I unable to edit hosted content in the catalog?
  • How does content get endorsed, and how do I request for an item to become endorsed?
  • Why is my SCORM course not loading?
  • When including hyperlinks in a Post or Task, the hyperlink is displayed as a text
  • Why can't I access my assessment due to cookies?
  • Why am I receiving the error message '404 Not Found' when accessing content in Degreed?
  • Why am I seeing the error message 'Sorry this video does not exist' or 'We’re having a little trouble' when adding a video URL to Degreed?
  • How can I find content related to a specific skill?
  • Why do some videos on the Degreed platform have no sound?
  • When reviewing a PDF in Degreed I cannot close the panel at the right side
  • Why am I not able to like or dislike a content?
  • Why am I seeing the error message 'You're not allowed to register for this training' when accessing a mandatory training?
  • I added a content item with the incorrect duration to my profile. How can this be corrected?
  • I completed a LinkedIn Learning course but the duration recorded to my profile is incorrect
  • Why am I not receiving a Verified completion for a Harvard lesson?
  • Why is content available on a provider's website but not available in Degreed?
  • Why do I see the error message 'Stream (classic) has been deprecated' when accessing a video link?
  • Why is a content's image not displaying on a content card when the content's link is copied from a pathway?
  • Why am I receiving a 'Popup blocked' error message when trying to access SCORM content? (Google Chrome)
  • Why am I seeing message 'There was a problem loading the page' when opening a hosted PDF article?
  • Why are users seeing a 'Oops. Something went wrong.' message when clicking on a link for content in Degreed?
  • How does Degreed gather metadata information on content?
  • I came across content that is inappropriate for a professional workplace and would like to report it
  • Why is a course I have completed not showing as complete in Degreed?
  • When I search to add a podcast to my profile, why aren’t all the episodes listed in the Episode field?
  • Why can't I open a task?
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