Content Items
- The duration of the content is incorrect. Can this be fixed?
- Why am I seeing a 'sign in' message in existing content or when adding content in Degreed?
- Why are videos not playing or playing slowly in Degreed?
- Why is Degreed Meta including learning content that is blocked by a paywall?
- How can I prevent users from downloading videos in Degreed?
- Why do I have to subscribe or pay to access this content?
- The type of the content item is incorrect. Can this be fixed?
- The content is not loading or the site is blocked
- I have issues opening content in Degreed
- Why do I see a “Subscribe” message when accessing content to which I have a license?
- How do I cancel the enrollment in a course and reschedule it?
- How can I retake an assessment that I failed?
- How can I create learning content for my organization in Degreed?
- How can I see which content provider platforms I have access to?
- Why is a course that I completed months or years ago not showing as complete in Degreed?
- There are no sessions available to enroll in when I open a mandatory assignment
- Why does content that's removed from the Catalog still show on Feed, Daily, and Weekly Digests?
- I cannot access a content item due to a permission or license error message
- Is it possible to download a course certificate in Degreed?
- How do I remove a required assignment?
- Why am I seeing a 4XX error when trying to access a content item?
- Why is the duration display inconsistent for courses, showing different duration units depending on the page I am on?
- Why am I unable to add course providers as free text to my profile?
- How can I make a video play in the same Degreed window instead of opening in a new one?
- Why am I seeing 'Nothing to see here' when trying to open content from a pathway?
- How can I download or print a hosted article?
- Why am I having issues taking a training that requires Adobe Flash Player?
- How can I edit the details of events in my Collection?
- How much text will be displayed of a content item title in the Assignments page?
- Why do I not get points awarded when I complete a task?