Why am I seeing the error message 'You're not allowed to register for this training' when accessing a mandatory training?

Issue:

I am trying to register for a mandatory training, but I get the error message 'You're not allowed to register for this training'.

Cause:

The error message 'You're not allowed to register for this training' can be displayed for many such as enrollment restrictions, unavailability, or license limits.

Resolution:

Check for these potential causes, and should you still need assistance, contact your organization's Learning and Development team. If you are unsure who to reach out to, contact Degreed's support team.

• The course may have enrollment restrictions, such as prerequisites, enrollment caps, or eligibility criteria. Check the course description or contact your organization's Learning and Development team or help desk to verify if there are any specific enrollment requirements
• The course may not be currently available for registration or may have reached its enrollment capacity. Contact your company's Learning and Development team or help desk to verify enrollment dates and availability
• You may not have a license and access rights to the provider. Contact your company's Learning and Development team or help desk to verify that you have a provider enterprise license