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General/Other

  • Why is my name not displayed on my Udemy Certificate of Completion?
  • How do I reset my password?
  • Why am I not seeing my courses when logging into Degreed?
  • Why am I seeing the error message "Oops, you're not authorized to access this page" when trying to access a Knowledge Center page?
  • What is the logic behind the recommendations in the Daily Digest?
  • Why is the text in Degreed displaying in the language of the browser instead of the one chosen in Degreed's Profile Settings?
  • Why can't I use my password to log in Degreed?
  • How do I activate my FlexED (PEX) card?
  • Can I keep my account after leaving my organization or going on leave?
  • How do I create a personal account (consumer account) in Degreed?
  • How do I accept the Data Privacy Policy?
  • I no longer work for my former organization. How do I restore access to my Degreed account?
  • My username is "User 12345" on LinkedIn Learning. Can I change this?
  • How can I view the Data Privacy Policy after accepting it?
  • Why am I seeing a 'Your organization's latest catalog import deleted this' notification?
  • Why is my animated GIF not working?
  • When I click to Unsubscribe from Degreed notifications, why am I being taken to a Welcome page?
  • When I click to reset my password, I get the error 'Sorry! You belong to an organization that does not allow you to reset or recover your password.'
  • Why am I seeing notifications from a 'Former Learner', but their profile is still active?
  • How can I disable email notifications for assignments that users have already completed?
  • Can I have the same Email Domain Suffix on multiple organizations?
  • Why do I still see pending assignments when I select Show Completed on my Assignments page?
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