When I click to reset my password, I get the error 'Sorry! You belong to an organization that does not allow you to reset or recover your password.'

Issue:

When I click to reset the password, I get the error Sorry! You belong to an organization that does not allow you to reset or recover your password. Please get in touch with Degreed support for more information.

Cause:

You belong to an organization that does not allow you to reset or recover your password.

Resolution:

You must contact your organization's internal team for help resetting your password.

Additional Note:

If you do not know who to contact in your organization, you can Submit a Support Request.