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  1. Zendesk
  2. Support and Consulting Articles
  3. Pathways

Pathways

  • When I clone a pathway, what happens to the content in the Hold for Later section?
  • If a user completes a content item in a pathway, they are automatically following the pathway. Is this expected behavior?
  • Pathway section does not have the green check mark
  • How do I mark content as optional in a pathway?
  • I completed all the content in the pathway, but the section is not updating
  • How do optional items count towards a pathway completion?
  • Why am I seeing the error message 'Uh Oh! Looks like you don’t have access to this page’ when trying to access a pathway?
  • Why are my changes not saved when removing collaborators from a Plan or Pathway?
  • Is it possible to change the color of the text that appears in the header of the pathway?
  • Is it possible to remove the sub-header below the pathway title?
  • How much text will be displayed of a content item description inside a pathway?
  • How do I recover a deleted section in a pathway?
  • Can I add a direct link (anchor) to a pathway or plan, redirecting learners directly to a specific section of a pathway or plan?
  • Why don't I see the NEW tag if new content has been added to the pathway?
  • Why do I get notifications when an item is added to every pathway I follow?
  • What is an Author's Note and how can I add it to a content?
  • Is it possible to un-assign a pathway?
  • Why am I not being awarded with a badge after completing a pathway?
  • How Many Sections/Content Items can be added to a Pathway or How many Pathways can be added to a Plan?
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