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Profile

  • How can I download a list of all the content I have completed within Degreed?
  • Why am I getting the error 'Sorry! Your personal email cannot be the same as an existing primary email in the system...' when adding a secondary email to my profile?
  • How often will the message asking me to update my skills appear in the skills tab on my profile?
  • Why do I have a follower that has left the organization already?
  • How do I delete my account?
  • Why were People, Skills, Groups or Pathways added to my profile automatically?
  • Why do I see the error 'Null UserProfile after CreateOrGetUserProfile for <Organization>. Org SsoAutoCreateProfile' during SSO login?
  • I need to reset my password but I don't get the password reset email. How do I reset my password?
  • Why does a user who completed less content have more Degreed points than a user who completed more items?
  • Why do my Digest emails suggest content in another language?
  • Why do I get the error 'The email or password provided is incorrect' when I try to log in to Degreed?
  • Why can't I save my changes when I try to update my profile setting?
  • Why am I unable to click on the Continue button to log in to the Degreed Extension (Degreed Button)?
  • How to redirect my team members to their own Profile page?
  • Why can't I find my university when adding my diploma in Degreed?
  • How can I see my total points for a specific date range?
  • How do I change my job role?
  • When I try to log into Degreed, why do I see the error 'Please log in with your organization email.'?
  • Can I remove a follower from my profile?
  • Why are all providers not showing in my Profile Collection when I click on the Providers filter?
  • Why am I unable to update my profile picture?
  • Why are my Points Earned decreasing in my Monthly Activity?
  • Why were my TED@Work completions removed?
  • Why is one of my learning items showing under a Skill Signal even though the skill is not associated to it?
  • Why am I not able to edit my profile information?
  • Why don’t I see all the plans that I’m following under the Following section of my Plan collection?
  • What does Active Learner mean?
  • How do I change the email address that I use to log in to Degreed?
  • Why is my Profile's Biography not displaying my full Biography when clicking "Show More?"
  • How are Skill Suggestions shown on Profile Overview generated?
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