Why do I see the error 'Null UserProfile after CreateOrGetUserProfile for . Org SsoAutoCreateProfile' during SSO login?

Issue:

When I try to log in to Degreed with Single Sign-On (SSO), I receive the error ‘Null UserProfile after CreateOrGetUserProfile for <Organization>. Org SsoAutoCreateProfile’

Cause:

When the authentication claim is sent from the Identity Provider (IdP), the information does not match the user data that was originally created in Degreed.

Resolution:

Your organization needs to review in the IdP if the data matches the user profile in Degreed.