Kunal Yajnik
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Articles
Recent activity by Kunal Yajnik-
Why do I see the error 'Null UserProfile after CreateOrGetUserProfile for <Organization>. Org SsoAutoCreateProfile' during SSO login?
Issue: When I try to log in to Degreed with Single Sign-On (SSO), I receive the error ‘Null UserProfile after CreateOrGetUserProfile for <Organization>. Org SsoAutoCreateProfile’ Cause: When the au...
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How do I mark content as optional in a pathway?
Description: I am trying to mark content as optional in my pathway and I don't know where. Additionally, how do I change optional content back to required? Answer: After you Create a Pathway and...
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I need to reset my password but I don't get the password reset email. How do I reset my password?
Description: Degreed does not recognize my password. I need to reset my password but I am not getting the password reset email. How do I recover my password and access my account? Answer: As you...
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I completed all the content in the pathway, but the section is not updating
Issue: I have completed all the content items in a Pathway, but the last section is not showing as completed like the others. Cause: It's expected that the sections won't be marked as complete lik...
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Why am I seeing a 'sign in' message in existing content or when adding content in Degreed?
Issue: When I navigate in Degreed, or when I add new content to Degreed, I see that titles and/or descriptions have text such as: "We can't sign you in" "Sign in to your account" "JavaScript is re...
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Why are videos not playing or playing slowly in Degreed?
Issue: I am trying to play a video but it does not start loading or it's too slow. Cause: There are a few possible scenarios: Your internet connection speed is not enough to load the video When ...
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Why is Degreed Meta including learning content that is blocked by a paywall?
Description: I am wondering why Degreed Meta is including learning content that is blocked by a paywall. Can you please check on that? Answer: When adding content items to Degreed Meta pathway...
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How do I use code snippets with double curly brackets in a CredSpark assessment?
Description: I want to use code snippets containing programming languages in my CredSpark assessments, but they seem to interfere with the functionality of the assessment. Answer: When using doubl...
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Why does a user who completed less content have more Degreed points than a user who completed more items?
Issue: Some users who completed less content have more Degreed points than others who completed more items. Why is that? Cause: This can be caused by the experiences added to a user's profile...
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Why am I not seeing my courses when logging into Degreed?
Issue: When I log in to Degreed, I see a lot of information and steps to go through, but I can't see my courses. Cause: If this is the first time you are logged in to Degreed, you are most likely...