Kunal Yajnik

Issue: My Weekly/Daily Digest emails are suggesting content that is in a different language than the one I have selected in my Degreed profile as preferred.  Cause:  Content gets ingested from diff...

  Description:  I'm trying to remove a Group member who is no longer part of our organization, but I don't see an option to delete.   Answer: In order to delete a Group member, you have to be the G...

Description:  I have completed all sections from my pathway, but I can see a section that contains only optional items and it isn't showing the complete green check mark. How do I complete it?   An...

Issue: I already created my account, however, I can't access it. And I'm not receiving the password reset email when I click on Set/Reset password. Cause: There are two reasons for the error messa...

Issue: When I try to search Degreed, the terms I'm using are being autocorrected to something else. The system then shows 'Searched instead for' and the autocorrected words. Example: I typed "chatg...

  Description:  Users are able to download videos and there does not appear to be a setting to turn this off. Is there a way to hide or block the option to download them?   Answer: Video downloads...

Issue: When I go to make a change to my profile settings, a Save Changes button should appear at the bottom of the screen for me to click to save the changes, but the Save Changes button does not a...

Issue: Why do I have to subscribe or pay to access this content?   Cause: Degreed offers both free and paid/subscription-based content within its external library.   Resolution: We allow our users ...

Issue: When I try to access a pathway I get the error message 'Uh Oh! Looks like you don't have access to this page. If you feel like this is an error, please contact our support team.'    Cause: ...

Description:  The content is not relevant to my interests. Why is it showing on my home page and how do I remove it?   Answer: As long as the content is not Required Learning, you can always choose...