Why am I seeing the error 'We're sorry your account has not been configured with the Degreed app' when trying to use the Microsoft Teams Degreed App?

Issue:

When trying to use the Microsoft Teams Degreed app, I am running into the error 'We're sorry your account has not been configured with the Degreed app'.

Cause:

It is possible that your current installation is corrupted.

Resolution:

Remove the current app and re-upload the latest version of the package. If you are still experiencing issues, reach out to the Degreed support team.