Kunal Yajnik

Issue: The type of the content item is incorrect. Can this be fixed?   Cause: The item was added to Degreed with the incorrect type.   Resolution: Click on the item's content card and select Repor...

Issue: The content is not loading or the site is blocked.   Cause: This content item may be blocked by your organization's network Your network connection is not functioning as expected or may hav...

Issue: I'm trying to log in to the Degreed Extension. When I open it, I click the Login button. The Extension opens an authorization pop-up, requesting confirmation, and I click Grant access. Then,...

  Issue:  When adding content in a plan through the Degreed extension, a new Content section is created and the item is added to it. Is it possible to add it in an already created 'Mixed Resources'...

Issue: When I am about to follow a plan (clicking the + button), I can select resources such as pathways to be enrolled in. However, when I click on Follow Plan, I don't see the blue check mark tha...

Issue: When I try to access my assignments or content in Degreed, I experience one of the issues below: The content is not loading The content just keeps loading The content gets stuck on the same...

Description:  Due to limitations, China employees who use Android cannot download the Degreed mobile app from the Google Store. Can you please provide me with the Degreed Android Package Kit (APK) ...

Description:  Are there generic URLs I can distribute to my team for accessing their own Profile page in Degreed? Answer:  You can give each link below to a group of users so that each person who c...

Issue: Why is my Home Page not loading? My Home Page is greyed out and I get the error 'Sorry! There was a problem getting the items'.     Cause: This issue may happen when you don't have a Degree...

Issue: We did not receive the last Weekly Digest email from Degreed.   Cause: There are a few possible causes for this: You do not have your Weekly Digest email notifications enabled in your Profi...