Client Invoice Adjustment Policy

Client Invoice Adjustment Policy

Understanding how to adjust client invoices is crucial for maintaining accurate financial records. Follow these steps to manage invoice adjustments effectively:

Eligibility for Invoice Adjustment:

• Timeframe: Invoice adjustments must be requested within a specified period after invoice issuance. Refer to the client contract for specific time limits.
• Invoice Status: Only unpaid invoices are eligible for adjustments.

Steps to Adjust an Invoice:

1. Access Client Portal: Log in to the JLL client portal to view invoice details.
2. Select Invoice: Locate the invoice you wish to adjust.
3. Submit Adjustment Request: Use the portal to submit an adjustment request. Provide necessary details and documentation.
4. Receive Confirmation: You will receive an email confirmation once your adjustment has been processed.

Important Considerations:

• Documentation: Ensure all necessary documentation is submitted to support the adjustment request.
• Communication: Keep open communication with the client regarding any changes to the invoice.

For further assistance with invoice adjustments, please contact the accounts receivable team.