Why am I receiving a 500 error message when uploading a file via File Upload page?

Issue:

I'm trying to upload a file via the manage File Upload page. On the 2nd step, Upload File, I select the file to be uploaded. After a few seconds of processing, an error message is shown on the bottom of the page, stating: 'Http failure response for https://degreed.com/api/organizations/uploadfileandvalidate?dg-casing=camel: 500 OK'.

Cause:

The size of the file is too large. As stated in the File Upload Overview article, Degreed supports uploading files in the interface of up to 2 MB in size.

Resolution:

Break the file into smaller parts, of up to 2 MB size each. If you need to upload a large file and cannot break it, consider uploading it via your organization's FTP.