Vendor Invoice Dispute Resolution

Vendor Invoice Dispute Resolution

We are committed to resolving any issues that may arise with vendor invoices. Follow these steps to address disputes:

Common Invoice Disputes:

• Discrepancies: If there are discrepancies in invoice amounts, ensure all related documentation is reviewed.
• Incorrect Charges: For incorrect charges, contact our accounts payable team to initiate a resolution.
• Missing Credits: Report any missing credits to our support for investigation.

Contacting Accounts Payable:

1. Submit a Query: Use the vendor portal to submit a query with invoice details.
2. Email Support: Email our accounts payable team with detailed information regarding the dispute.
3. Phone Assistance: Call our support line for immediate assistance with urgent issues.

Resolution Process:

• Our team will investigate and provide a resolution, which may include adjustments, credits, or other appropriate action.

We value our partnerships and are here to assist you with any invoice-related concerns.