CredSpark Security, User Data, and Integration Details
When CredSpark integration is enabled for your organization, a web service that allows us to create a new CredSpark Account for the organization captures CredSpark's Expert ID and Authentication Token and stores them in the Degreed database. The Expert ID and Authentication Token are used for additional API calls used when loading content for the organization or sending data to CredSpark.
Degreed conducted a thorough review of CredSpark’s security practices to ensure they offer the level of security that clients require. Degreed’s "anonymous" configuration with CredSpark (where direct identifiers such as name and email address are replaced with anonymized values) offers a high level of security for clients that choose to use CredSpark. With our current CredSpark agreement, individual client security reviews of CredSpark are currently not permitted and are not necessary because they do not receive any client user data.
Anonymous CredSpark User Data and Confidential Information
When a user completes a CredSpark Assessment, Degreed sends pseudonymized data to CredSpark. This means the data includes a unique anonymous identifier, which is a hashed value that isn’t used elsewhere, so user progress can be tracked without revealing personal information.
The CredSpark integration leverages four data points: “AliasUID,” “Alias Firstname," ”Alias Lastname,” and “Alias email address.” Outside of Degreed, these alias values cannot be tracked to an individual user and the data (email domains, for example) does not have any explicit references to a client organization.
Since your user data is pseudoanonymized, Degreed offers standard reporting options for matching your user data. We provide the “AliasUID” value on our Degreed standard reports so you can easily match alias user information from CredSpark to your actual user data. If you do not have the “AliasUID” value on your report, contact Degreed Support to add the value.
Secure User Data in CredSpark Assessments
Degreed and CredSpark offer a fully integrated pseudoanonymous assessment solution and Credspark encrypts all transferred and stored data.
CredSpark offers you an assessment tool to conduct knowledge checks or quizzes in Degreed. CredSpark is not intended to be used as a replacement for your compliance systems. If you need to create assessments for compliance or include confidential data, Degreed can integrate with your LMS system or other assessment tools that you use.
Deleted CredSpark Data and Assessments within Degreed
At this time, quizzes, assessments, and data remain on CredSpark after learners delete them from Degreed. To delete CredSpark quizzes, assessments, and data, access the CredSpark dashboard and delete from there: Under the More Options menu, click CredSpark dashboard.
Individual user assessment responses are retained by CredSpark even if the user is no longer in the client's Degreed organization. This ensures that all your assessment results in CredSpark are maintained. If you want to remove any individual user's responses for an assessment, you can remove them using the CredSpark dashboard.
Contact your Degreed representative if you need additional support. The Degreed representative will work with CredSpark to resolve your request.
Frequently Asked Questions
Why don't I see all of the options I expect to see in CredSpark?
There are two types of licenses: CredSpark and CredSpark+. CredSpark+ is an optional paid license that contains more features. You might not see the option that you expect because it is included in CredSpark+.
See CredSpark Integration | Degreed for information about the features available with a free or CredSpark+ license. CredSpark is responsible for turning on any CredSpark+ features. Contact your CX Representative for more information.
For detailed information about question types, reports, how scoring works, and email notifications, see the CredSpark Knowledge Base.
How do I use code snippets with double curly brackets in a CredSpark assessment?
When using double curly brackets ( {{ ) as part of your question in the assessment, it can interfere with the functionality of the assessment. CredSpark has a feature called Piping Logic, which uses double curly brackets to insert the answer to a previous question.
When you use double curly brackets for other purposes, these have to be escaped by placing a backslash ( \ ) before the first curly bracket. The backslash is not rendered in the assessment (you will only see it as an editor), but it stops the assessment from trying to render it as Piping Logic.
To add this code:
<a href={exampleUrl} innerHTML={{__html: <b>{exampleUrl}</b>}} />
Use this format:
<a href={exampleUrl} innerHTML=\{{__html: <b>{exampleUrl}</b>}} />
Comments
0 comments
Article is closed for comments.